Legal

Terms & Conditions

Last updated: May 2026

1. Introduction

These terms and conditions govern your use of the Jus Havens Ltd website and services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully.

Jus Havens Ltd is registered in England and Wales. References to "we", "us", or "our" refer to Jus Havens Ltd.

2. Our Services

Jus Havens Ltd provides:

  • Property sales progression support for buyers and sellers
  • Investment property enquiry handling
  • AML/KYC compliance support in connection with property transactions
  • Information and resources via this website

We are not a regulated estate agent under the Estate Agents Act 1979 unless separately notified. Our services are support-based and do not constitute legal, financial, or mortgage advice.

3. Use of Our Website

You agree not to:

  • Use this website for any unlawful purpose
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorised access to our systems
  • Copy or reproduce content without our prior written consent

3A. Email Communications

3A.1 Transactional Emails. By requesting a service (such as submitting an enquiry, booking a viewing, or requesting a valuation), you agree to receive transactional email communications from us that are necessary to deliver that service. These communications are not marketing emails and are sent on the legal basis of contract or legal obligation. You cannot opt out of transactional emails while an active service engagement exists.

3A.2 Marketing Emails. We will only send you marketing emails (property news, investment opportunities, market updates, and promotional content) where you have given your prior explicit consent under the Privacy and Electronic Communications Regulations 2003 (PECR), or where the “soft opt-in” exception applies under PECR Regulation 22(3) because you are an existing client who purchased or enquired about a similar service and were given a clear opportunity to opt out at the time your details were collected.

3A.3 Property Alert Subscriptions. Property alert email subscriptions require your explicit consent confirmed via a double opt-in process. Your subscription will not become active until you click the confirmation link sent to your email address. You may pause, update your criteria, or permanently unsubscribe at any time using the links provided in every alert email.

3A.4 Withdrawal of Consent. You may withdraw your consent to marketing or property alert emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Withdrawal of consent does not affect the lawfulness of any processing carried out before withdrawal. We will process your withdrawal request promptly and you will receive no further marketing communications from the date of withdrawal.

3A.5 Your Email Address. We will not sell, rent, or otherwise disclose your email address to third parties for their own marketing purposes. We may share your email address with our email delivery service provider solely for the purpose of sending emails on our behalf, subject to appropriate data processing agreements.

3A.6 Further Information. For full details of our email communications practices — including the types of email we send, the legal basis for each, your rights, and how to manage your preferences — please see our Email Communications & Marketing Notice at jushavens.com/email-communications.

4. Accuracy of Information

Property details, availability, and pricing shown on this website are for information purposes only and are subject to change without notice. We make reasonable efforts to ensure accuracy but cannot guarantee that all details are current or error-free.

5. AML Obligations

In connection with any property transaction, Jus Havens Ltd is required to carry out identity verification and source of funds checks in compliance with UK Anti-Money Laundering regulations. Failure to provide requested documentation may prevent us from proceeding with your instruction.

6. Limitation of Liability

To the fullest extent permitted by law, Jus Havens Ltd shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or services. Our total liability to you shall not exceed the fees paid for the specific service giving rise to the claim.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Jus Havens Ltd and is protected by UK and international intellectual property law. You may not reproduce or distribute any content without prior written permission.

8. Third-Party Links

This website may contain links to third-party websites. These are provided for convenience only. We have no control over third-party content and accept no responsibility for their practices or accuracy.

9. Governing Law

These terms are governed by the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. The current version will always be published on this page with the effective date noted above.

11. Contact

For any questions regarding these terms, contact us at sales@jushavens.com.

Terms & Conditions | Jus Havens Ltd | HAVENS ESTATES